The CRM Grid – A Microsoft CRM Blog

Greg Owens’ rose-tinted MS-CRM mumblings

About… stuff

Welcome to The CRM Grid, a place I can post my own sparodic musings on Microsoft CRM and also point to some of the more useful MSCRM postings within the community. I might also rant or rave about my own racing exploits every now and again too. That’ll be nice.

WhoAmI()
I am Technical Director with Vitalogy IT Solutions – a UK consultancy specialising in Microsoft CRM.

I’ve have loved (almost) every minute of working with MSCRM – I’m also yet to see something that can’t be done (whether supported or unsupported – a solution is often just a matter of perseverance). After complete immersion in the product since I was introduced to it several years ago, it’s time to give the odd snippet back to The Community (even if it only benefits absolute newbies, I can at least feel I’m making the effort, right?).

You’ve read this far, so I might as well keep going… I think etiquette here is to mention what I do outside of work. In a word – motorsport. If it goes quickly and smells like global warming then I’ll generally watch it – better still I’ll do some racing myself. My 2009 season started off, well, not as good as Jenson Button’s, but there’s plenty of races left in the 2009 Club 100 karting championship so watch this space.

Anyways, that’s enough for now I think. I hope something here proves useful or at least interesting for you.

Regards,

Greg

5 Comments »

  Wolter wrote @

Hi Greg,

Because you’re the owner of and MSCRM weblog. I would like to notify you on my personal weblog mscrmgooglemaps.blogspot.com. It’s about an freeware project to integrate Microsoft CRM into Google Maps / maps.live.com (Within a few weks). At this moment it’s an Beta release, coming weeks release 1.0 will be downloadable for everyone.

Current functionality:

1. Display all custom addresses from Accounts and Contacts in one map.

2. Display data from custom entity in a map (Location of an lead by example).

Next week the functionality which integrates Google Maps into the contact and account grids / views will be delivered. With that functionality you will be able to display all customer in The Netherlands in one map.

If you like I can send you and evaluation version.

Kind Regards,

Wolter Kreun

  Rahul Singh wrote @

Dear Greg,

As your blog is quite active on Microsoft CRM I would like to share with you details of a new add-on that we have created for Microsoft Dynamics CRM 4.0.

We at GrapeCity have created a Telemarketing Add-On for Microsoft CRM 4.0, which provides the Telemarketing functionality unavailable so far in the out-of-box Microsoft CRM.

Some of the key features of the Add-On are :
• Telemarketing Campaign Management
• Telemarketing Queue creation
• Telemarketing Load balancing
• Guided scripting for Telemarketing calls
• Script Testing and Duplication
• Prospect Call Management
• Efficiency analysis of Telemarketers, Queues and Marketing Activities

You can access more information on the Add-On (including a 30 day free trial version) from our website: http://www.grapecity.com/india/addons

I would be elated to receive your comments, queries or feedback on the Add-On.
Thanks a lot for you valuable time.

regards

Rahul Singh
rahul.singh@grapecity.com

  Rahul wrote @

Rahul’s reply moved to here.

  Rahul wrote @

Hey Greg, I am trying to reply on of the other articles named onLoad code not running
but am i getting a discarded from the server.
How do i get in touch wit you.

Sorry for bothering you ..

Regards,
Rahul Lohar

  Greg Owens wrote @

Comments normally go to moderation to reduce spam – maybe that was the problem? Try again and post here if it fails to register your reply.

Best wishes
Greg


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